At Josephine Ads, we stand behind the quality, craftsmanship, and durability of our bathroom vanity mirrors. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store.

1. Warranty Coverage

We offer a 1-year limited warranty on most of our bathroom vanity mirrors unless otherwise stated on the product page. This warranty covers:

• Manufacturing defects

• Structural faults or material issues under normal, residential use

Please refer to individual product listings for any product-specific warranty variations or additional coverage.

2. Warranty Period

The warranty is valid for 12 months from the original date of purchase. A valid proof of purchase is required to initiate any warranty claim.

3. How to File a Warranty Claim

If you believe your product qualifies for warranty service, please follow these steps:

• Contact Us: Email us at support@josephineads.store

• Include: Your order number, product name, a detailed description of the issue, and relevant photos or videos (if available)

• Response: If your claim meets our criteria, we’ll provide instructions for return, replacement, or repair

4. Warranty Exclusions

This warranty does not cover:

• Damage caused by misuse, mishandling, improper installation, or neglect

• Normal wear and tear from regular use

• Cosmetic issues that do not affect functionality (e.g., minor scratches or blemishes)

• Unauthorized repairs, modifications, or tampering

• Products purchased from unauthorized resellers or third-party platforms

5. Limitation of Liability

Josephine Ads’ liability is limited solely to the repair or replacement of defective products. We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

6. Additional Notes

• Customers are responsible for return shipping costs unless the item arrived defective

• All replacements are subject to product availability

• Warranty claims are typically reviewed and processed within 5–10 business days after we receive the returned item

7. Contact Information

For all warranty-related questions or concerns, please contact:

Josephine Ads – Online Vanity Mirror Store
📍 13711 Rd 614, Philadelphia, MS 39350, USA
📧 support@josephineads.store
📞 +1 662 874 2145